If you’re experiencing issues sending or receiving chats or uploading or downloading images and videos, the primary cause of this is weak connectivity to the internet. It can also lead to issues with hearing or recording audio.
Why WhatsApp No Longer Works on My Phone
A brief description of a few factors that can cause WhatsApp to be unable to function in a way that is compatible with your device.
- Poor internet connection
- Software that is out of date
- Curropt cache files
- Not correct date or setting of time
- WhatApp Server downtime issues
- WhatsApp deleted your account
How to Fix WhatsApp No Longer Works on My Phone
Before proceeding in the process of implementing alternatives, we must be sure your device is running with a compatible Android or iOS version. As of now, WhatsApp requires iOS 12.0 or higher/Android 5.0 and up to run.
Additionally, ensure the device has an uninterrupted internet connection by checking the Wi-Fi or mobile settings for data. The device should be restarted to update its network settings. Follow our tutorial on how to increase the speed of your smartphone’s internet connection.
Make sure to restart the phone.
It is recommended that you reboot your device when WhatsApp does not work for you on Android. Most likely, the issue could be caused by a glitch lurking somewhere within the software. If this is the case, you’re fortunate. Restart your phone using any means, and you can continue to enjoy conversations.
For a force-restart of your smartphone, Press and hold your Power button for around 10 minutes. It is also possible to do this with the power menu. Press the Power button until it displays the power menu. After that, press and swipe to activate Restart.
Make sure to check the networks.
If restarting your device did not work, however, there are plenty of solutions for you. One of them is to verify your internet connection. Since you know WhatsApp depends on the internet to function, it won’t be able to receive or send messages when your device is not covered or your internet service expires. To determine this, launch an application, such as Chrome, to determine whether your connection is actually operating. If it’s not functioning, it means that there’s an issue with the network. Try connecting to Wi-Fi networks, switch off/on your mobile’s data, or verify your data balance.
If your network is working well, but WhatsApp does not seem to be receiving you, check out the other methods in the following section.
Clear Whatsapp Cache and Data
As with every Android application, WhatsApp usually stores some information temporarily in order to be efficient and have fewer resources. The data stored, also known as cache, could become corrupted or no longer needed in the future, which could result in WhatsApp not working with Android. In order to fix this, you have to remove the cache information of your WhatsApp. Follow the steps below for doing this.
- Start the Settings application on your smartphone and then select Notifications and Apps.
- Select App Info or alternative options to open all applications. Find and then open WhatsApp on the right.
- Click on Storage & Cache. Then, you’ll be able to delete the cache and details on WhatsApp. WhatsApp application. Click on Clear Cache to wipe out the cached data from WhatsApp.
- Then, tap the back button and then select force stop to shut down WhatsApp.
In the same section, it is possible to try cleaning the data stored by WhatsApp. Be aware that it will erase your chat history. This should be avoided for the moment until you’ve made efforts to make the various fixes described that are described in this post.
Update WhatsApp app
WhatsApp is used to release updates through the Google Play Store. Google Play Store to fix problems and to introduce new functions. Additionally, it has a feature that prevents your WhatsApp from functioning if it’s running an outdated version. To resolve this issue, you must upgrade your WhatsApp by downloading it from the Google Play Store.
Go to the Play Store on your mobile and look for WhatsApp. If an update is in the works, there will be an update button in the application. Press it to upgrade your WhatsApp.
Make changes to the telephone system.
When you update the version of your WhatsApp, it also warrants that you’re running up-to-date software available on your phone. To check, you need to go to Settings > System, then System Update Online Update. If you find any upgrade to your system, please connect to Wi-Fi for downloading and installing the update.
Frequently Asked Questions (FAQs)
How come my WhatsApp abruptly stopped working?
One of the primary reasons why WhatsApp was not working on your mobile was because of obsolete software. Poor internet connectivity or server problems can temporarily stop WhatsApp service.
Why does WhatsApp not work on my phone?
WhatsApp cannot be used on old Android phones or iPhones that run old OS versions, as the company wants to give priority support to the most current OS and add new capabilities to the application.
What can I do to fix a device that isn’t compatible with this particular version?
If your phone is no longer capable of running WhatsApp, then update it or upgrade to a more recent phone running an OS compatible to continue with the application.